A more efficient supply chain marks a new chapter for publisher.

Client description

This publisher ships over 1.2 million books worldwide each day. In addition to books, they distribute software, videos, magazines, and toys.

Business need

The company needed a streamlined global transportation system. They were utilizing many providers, which decreased efficiency and increased shipping costs. Current reporting and tracking systems for costs and arrival times were not at optimal levels. By adding visibility and streamlining processes, they knew they could make a significant financial impact to their bottom line.

Solution

• Vendors would use the client’s preferred network of international partners for all shipments

• Compliance standards were set for the organization and their vendors

• Reports were developed to cover shipment details, cycle time, exceptions, and other critical data

Results

• Transportation costs reduced by $2 million in the first 18 months

• The client now has a process management system in place for tracking and reporting shipments worldwide

• Number of providers has been significantly decreased resulting in better cost containment

• Number of shipments has also decreased due to consolidation

• Both client and vendors can leverage timely reporting

• Incident reports have assisted client in pinpointing and proactively resolving problems