Scalable solution satisfies demand for kitchen equipment retailer.

Client description

A direct seller of professional quality home kitchen tools and equipment with $700M in sales and 67,000 consultants is challenged with expanding their business in the UK.

Business need

The company had a high growth market in the UK. As they started to scale their business in the region, escalating transportation and distribution costs became a concern. As well as the fact, that their current supply chain processes were not scalable to keep up with their growth rate. In addition, they wanted to ensure that they met their end customer requirements at a level they had come to expect.

Solution

• Meridian IQ developed a full warehouse and distribution center solution that includes visibility and reporting on all aspects of the process

• Streamlined customs and duty processes that ensure compliance and efficiency

• Development, measurement, and monitoring of Key Performance Indicators to ensure that agreed upon objectives are met

Results

• Increased cash flow

• Management of VAT and duty payment process on a monthly basis

• Lead times reduced by multiple days

• Direct shipping that has reduced unit costs

• Reduction in shipment delays due to quality assurance verification

• Increased end-customer satisfaction through an internet shipment tracking capability